Purpose of this notice
At Norton Metro, we recognize that privacy and security of personal information is a concern to our customers. We have taken care in establishing and implementing policies and procedures to protect this information.
Furthermore, we wish to inform you that we do not share your personal information with any non-affiliated third parties for any purpose that is not specifically authorized by law unless we obtain your affirmative permission.
Whether you’re doing business with us through an agent, broker, or our Website, we will always respect your privacy and protect your information.
We do not sell your customer information. Never have. Never will.
We do not share, loan or give customer information to persons, companies, or organizations outside of Norton Metro and its affiliates that would use that information to contact you about their own products and services.
We expect persons or organizations that provide services on our behalf to keep customer information confidential and to use it only to provide the services we’ve asked them to perform.
Within Norton Metro, we communicate regarding the need to protect your information to those individuals who may have access to it, and we’ve established physical, electronic, and procedural safeguards to protect customer information.
Thank you for your interest in https://www.nortonmetro.com (the “Website”), which is owned, operated and controlled by Norton Metro (Collectively, “Norton Metro,” “we,” “our”, or “us”).
As a part of our normal operations we collect, and in some cases, disclose information about you. We encourage you to read the following Privacy Statement that contains information about Norton Metro policies regarding the collection, use, disclosure, and protection of your information.
What information do we collect? How is it used?
We collect Personally Identifiable Information in order to provide you with services tailored to your particular needs. By learning about you, Norton Metro can deliver more relevant protection and product offerings and thus offer you better insurance services and options.
Please be assured that we do not collect any Personal Information from you, unless you provide it to us voluntarily. The information you submit to us via our on-line forms and e-mail is used to provide you with the response or service you have requested. You may be asked to provide information such as:
- Phone number
- E-mail address
- Policy(ies) Type(s) & Number(s)
- Social Security Number
- Driver’s License Number, accident/violation history, information about vehicle operators, lien/lease holders, vehicle information, etc.
Who has access to this information?
In order to better serve your particular needs, Norton Metro, its employees, and certain companies working onNorton Metro’s behalf have access to this information. This information may also be disclosed to third parties without your consent if disclosure is necessary to comply with legal processes or to protect the rights, property, or personal safety of Norton Metro, its users or the public. We may also provide limited information about you to third parties without your permission when necessary or appropriate to service an insurance policy we have issued (e.g., inquiries from lien holders or additional insureds listed on the policy).
In addition, we may, as permitted by law, provide information about you without your permission to certain persons or organizations, such as: your agent or broker; insurance support organizations; other insurance companies in order to perform their function in regard to an insurance transaction involving you (i.e. a claim); independent claim adjusters; businesses that conduct actuarial or research studies; regulatory and law enforcement authorities; or our affiliated companies, if any.
How do we use and share the information that we collect?
We may disclose your Information or otherwise use such information to communicate with you if required or permitted to do so by law or in the good-faith belief that such action is necessary to: (i) conform to legal requirements or comply with legal process or any governmental request; (ii) protect and defend the rights or property of Norton Metro or its affiliated companies and clients; (iii) enforce the Website terms of service or any applicable agreements; or (iv) protect the personal safety or interests of Norton Metro’s employees, other users of the Website, or members of the public in urgent circumstances. We may also disclose any of your information to law enforcement or other appropriate third parties in connection with criminal investigations, investigation of fraud, infringement of intellectual property rights, or other suspected illegal activities, or as otherwise may be required by applicable law, or, as we deem necessary in our sole discretion, in order to protect the legitimate legal and business interests of Norton Metro.
What are your options regarding collection, use, and distribution of your information?
Any information you submit to us via written applications, our Web site’s on-line forms or e-mail is done so on a voluntary basis. When you access our site in this manner, the collection, use, and distribution of your information will be handled according to the terms and policies outlined in this Privacy Statement. If you object to the collection, use, and distribution policies outlined in this Privacy Statement, we ask that you do not submit information.
Links and Co-branded sites
Third-party websites and advertisements
The Website may contain “cookies.” Cookies are bits of electronic information stored on a user’s hard drive to provide information needed by the user on a regular basis. They are often used to save website customizations and website login information. Clear gifs (also known as “web beacons”) assist in the delivery of cookies.
Currently, cookies are utilized with respect to your use of the Website within the following two primary categories: (1) performance cookies so that traffic patterns and users on the Website may be measured and optimized; and (2) user cookies so that user information may be recorded so as to enhance performance and user experience on the Website.
You can opt-out from the setting of such cookies by changing your settings within your browser. Furthermore you can set-up your browser so that the browser is asking you each time before a cookie is dropped on your device. Also you can delete all you cookies on your device within you browser. You can find all information about cookies, browser settings and cookie deletion on http://www.allaboutcookies.org/.
In addition, from time to time, tracking mechanisms such as cookies or web beacons may be used by third party content that you may choose to view while being on the Website. You should review the privacy policies of the websites serving this content, as they may allow for the gathering of information to serve advertising on multiple third party websites over which Norton Metro has no control. Please consult the privacy policies of such third party websites for more information.
Data security & integrity
Norton Metro is committed to protecting the security and integrity of all Information collected by, or disclosed to, Norton Metro and takes appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of such Information. We also restrict access to Information to our employees and agents who need to know that information in order to operate, develop, or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations. We take reasonable steps to ensure that the Information we process is accurate, complete, and current, but we depend on our users to update or correct their information whenever necessary.
Change of control
In the event that another company acquires all or substantially all of the assets related to the Website, or if we experience some other change of control event such as merger, insolvency, bankruptcy or receivership, we reserve the right to include any or all Information among the assets transferred to the acquiring company. Norton Metro will require the surviving entity in the case of a merger, or the acquiring entity in the case of an acquisition or sale, to agree in writing to protect and maintain the security and integrity of the transferred Information in accordance with the applicable laws. We do not guarantee that any entity receiving such information in connection with any of these transactions will comply with all the terms of this policy.
Changes to the policy